Interactivity in Online Chat: Conversational Contingency and reaction Latency in Computer-mediated Communication Zijian Lew, Joseph B Walther, Augustine Pang, Wonsun Shin, Interactivity in Online Chat: Conversational Contingency and reaction Latency in Computer-mediated Communication, Journal of Computer-Mediated Communication, Volume Abstract In dyadic chats that are online clients, agents commonly employ scripted responses and speak to a […]